Rohling conducted a rapid tech health check on a major university’s systems and the result was not a high distinction for the university.

Rohling’s comprehensive evaluation uncovered duplication and data silos together with a dramatic lack of connectivity that hindered workforce collaboration, wasted time and affected productivity.

The project

A major university’s business unit had identified an urgent need to uncover the challenges faced by users of the confusing combination of 24 platforms. 

With a condensed three-week timeframe, the Rohling team came in and performed a tech health check, identifying the pain points experienced by team members interacting with the systems. From there, the inefficiencies, redundancies and obstacles were exposed in order to lay the groundwork for transformative improvements in the system architecture.

“Rohling was able to work with the university to rapidly evaluate their jumble of systems and discover the demonstrable problems it was causing to the way the university conducted its business,” Rohling CEO Darren Gossling said. 

“Fast, effective and informative, our tech health check will now allow the university to move forward and harness new, interconnected technologies to solve some fundamental and costly problems.”

The approach

The university’s pressing need to align its systems with its business objectives lead to an exceptional collaboration with Rohling to streamline operational processes and enhance team efficiencies. As a result, the project paved the way for a more seamless, agile and future-ready business unit.

Rohling’s approach was to implement a strategic methodology that prioritised transparency, stakeholder engagement and an evaluation of each solution.

After examining the system documentation and business processes, Rohling conducted tailored workshops with the university stakeholders. Rohling streamlined communication and facilitated meaningful end-user engagement by harnessing digital collaborative workspaces based on the unique team structure. Complementing this, a user survey provided a means of collecting workforce insights.

The outcome

Within a short time frame, Rohling conducted its tech health check across 24 solutions, diagnosing problems and providing actionable steps to cure them. 

Rohling’s development of a strategic roadmap then provided the university with a guide to improving its system architecture in a way that will enable it to achieve its business goals. 

The clear and comprehensive final project report provided the university with the valuable insights it needed, paving the way for a more functional, advanced, and interconnected way of operating.

“Technology is obviously transformative for any business but old, out-of-date and unsupported systems that were implemented in the past can create persistent, wide-spread problems and prevent the use of contemporary business processes,” Darren Gossling said.

“However, by evaluating an accumulation of platforms, seeing how it actively impacts the workforce and operational practices, then creating an innovation roadmap, we can provide an organisation with a vision of the future that is cutting edge, simplified, interoperable and fit for purpose.”